FINJJ Cottage

Welcome to FINJJ Cottage! These Terms and Conditions outline the rules and regulations for the use of FINJJ Cottage’s website and the rental of our property. By accessing our website and/or booking our property, you accept these Terms and Conditions in full. If you disagree with any part of these Terms and Conditions, you must not use our website or book our property.

GENERAL TERMS

Agreement and Acceptance
1.1. These Terms and Conditions constitute a legally binding agreement between you (the "Guest") and FINJJ Cottage (the "Cottage Owners").
1.2. By accessing, using, or making a booking through our platform/website, you agree to comply with and be bound by these Terms and Conditions, as well as any applicable laws and regulations.
1.3. This agreement is effective as of the date and time you make a booking or access our platform/website.

Modification of Terms
2.1. FINJJ Cottage reserves the right to amend or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.
2.2. It is your responsibility to review these Terms and Conditions periodically. Continued use of our website or services following any changes constitutes your acceptance of the revised Terms and Conditions.

Definitions
3.1. "Guest" refers to any individual who accesses, uses, or makes a booking through our platform/website.
3.2. "Cottage Owners" refers to the proprietors, owners and management of FINJJ Cottage.
3.3. "Booking" refers to the reservation of the cottage for a specific period as confirmed by FINJJ Cottage.
3.4. "Booking Fee" refers to the total amount payable for the duration of the stay, including all applicable taxes and fees.

GUEST POLICIES

Booking Procedure
1.1. Bookings are subject to availability and must follow our booking procedure, which includes the completion of all required formalities and provision of accurate and complete information.
1.2. The booking procedure requires the Guest to provide certain personal information, such as name, email address, telephone number, address, payment method, and debit/credit card details.

Information Required
2.1. The Guest must provide accurate and complete information during the booking process. Any false or misleading information may result in the cancellation of the booking without refund.
2.2. FINJJ Cottage reserves the right to verify the information provided by the Guest and may request additional documentation if necessary.

Data Protection
3.1. FINJJ Cottage is committed to protecting the privacy and security of the Guest’s personal information. We have implemented robust measures to ensure its confidentiality, integrity, and security in accordance with applicable data protection laws.
3.2. Personal information collected during the booking process will be used solely for the purposes of managing the booking and providing our services. We do not share personal information with third parties except as necessary to process payments or as required by law.

No Pets/Animals
4.1. Pets and animals are strictly prohibited on the premises. Violation of this policy may result in the immediate cancellation of the booking without refund and additional charges for cleaning and damages.

Behavior
5.1. Guests must be considerate of neighbors and refrain from engaging in disruptive or rowdy behavior that may cause disturbance or offense. Failure to comply may result in the immediate cancellation of the booking without refund.
5.2. Quiet hours are from 10:00 PM to 7:00 AM. During these hours, Guests must minimize noise to avoid disturbing neighbors.

Property Care
6.1. Guests must treat the property with care and respect. Any damages caused by the Guest will be charged via the same payment method used for the booking.
6.2. Guests are responsible for leaving the property in the same condition as they found it. Any additional cleaning required due to excessive mess will result in extra charges.

No Smoking
7.1. Smoking is strictly prohibited inside the cottage. A penalty fee will be charged for violations of this policy.
7.2. Designated smoking areas are provided outside the cottage. Guests must dispose of cigarette butts and other smoking materials responsibly in trash cans.

Occupancy Limit
8.1. Guests must adhere to the maximum occupancy limit of the cottage as stated in the booking confirmation. Overcrowding is not permitted and may result in the immediate cancellation of the booking without refund.
8.2. Unauthorized overnight guests are not allowed. If the Guest wishes to have additional occupants, prior approval from FINJJ Cottage is required, and additional charges may apply.

Parking
9.1. Parking is available only in designated areas (front porch). 
9.2. Guests must comply with any parking rules and regulations provided by FINJJ Cottage.

Prohibited Activities
10.1. The use of fireworks, flammable materials, illegal substances, and any other hazardous activities are strictly prohibited on the property.
10.2. Guests must not engage in any activities that may cause damage to the property or endanger the safety of themselves or others.

BOOKING FEE & PAYMENTS

Booking Fee
1.1. All applicable taxes and relevant fees (collectively referred to as the "Booking Fee") will be conveyed to you prior to booking confirmation.
1.2. The Booking Fee includes the cost of the stay, applicable taxes, cleaning fees, and any other charges as specified at the time of booking.

Payment
2.1. By booking FINJJ Cottage, you agree to pay the entire Booking Fee (100% upfront and in advance) for the duration of your stay as per your chosen method of payment.
2.2. Payment methods accepted include credit/debit cards and other payment options as specified on our website.
2.3. All payments must be made in the currency specified at the time of booking.

Confirmation
3.1. Upon receipt of booking confirmation from FINJJ Cottage, a legally binding agreement is formed between you and the Cottage Owners.
3.2. The booking confirmation will include details of the stay, payment receipt, and any other relevant information.

Modifications and Cancellations
4.1. Guests may extend, reduce, modify, or cancel their booking subject to availability and our cancellation policy.
4.2. Modifications to the booking may result in additional charges or changes to the Booking Fee.
4.3. Cancellations made within the specified cancellation period will receive a full refund. Cancellations made outside this period may be subject to a cancellation fee as specified at the time of booking.

Refunds
5.1. Should you cancel a booking, you will be reimbursed via the same method used for payment.
5.2. Refunds will be processed within a reasonable timeframe, but delays may occur depending on the payment provider and banking institutions.

Compliance
6.1. Guests must comply with the payment procedure and terms mentioned herein in their entirety.
6.2. Failure to comply with payment terms may result in the cancellation of the booking without refund.

Third-Party Providers
7.1. We use third-party payment providers to process payments. We are not responsible for delays, erroneous transactions, or cancellations due to payment issues.
7.2. Guests should ensure that their payment information is accurate and up to date to avoid any issues with payment processing.

DISCLAIMER & LIMITATION OF LIABILITY

Prohibited Activities
1.1. Guests must not engage in any illegal or unlawful activities while staying at FINJJ Cottage.
1.2. Any illegal activities will be reported to the appropriate authorities and may result in immediate eviction without refund.

Liability
2.1. FINJJ Cottage’s entire liability for any claim arising out of your booking/stay shall be limited to the amount equivalent to the price paid for the booking giving rise to such claim.
2.2. FINJJ Cottage is provided “as is” and “as available.” We make no warranties or representations about the accuracy or completeness of the property description or the suitability of the property for your needs.
2.3. To the fullest extent permitted by law, FINJJ Cottage disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose.

Indemnity
3.1. Guests agree to indemnify FINJJ Cottage against risks associated with bodily injury, loss of life or limb, or illness which may arise during their stay due to their negligence, misconduct, force majeure events, pandemics, strikes, or any other events.
3.2. Guests agree to indemnify and hold FINJJ Cottage, its affiliates, officers, employees, directors, and agents harmless from any and all claims, demands, losses, liabilities, and expenses arising out of or in connection with their use of FINJJ Cottage and/or their booking/stay, and from their breach of these terms.

Force Majeure
4.1. FINJJ Cottage shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, pandemics, or other events of force majeure.
4.2. In the event of force majeure, FINJJ Cottage reserves the right to cancel or modify bookings and will offer refunds or alternative accommodation where possible.

ADDITIONAL POLICIES

Check-in and Check-out
1.1. Check-in time is 2:00 PM, and check-out time is 12:00 PM. Early check-in or late check-out requests are subject to availability and additional charges.
1.2. Guests must inform FINJJ Cottage in advance if they require early check-in or late check-out.

Housekeeping
2.1. Daily housekeeping services are not included. Guests are responsible for maintaining the cleanliness of the cottage during their stay.
2.2. Additional housekeeping services can be arranged for an extra fee. Guests should request these services in advance.

Lost and Found
3.1. FINJJ Cottage is not responsible for any personal items left behind. Found items will be held for 30 days before disposal.
3.2. Guests should contact FINJJ Cottage as soon as possible if they believe they have left an item behind. Shipping charges for returning lost items will be the responsibility of the Guest.

Internet Usage
4.1. Complimentary Wi-Fi is provided for guests. Illegal internet activities as prescribed by Pakistani law, and its affiliate agencies such as PTA and FIA, are strictly prohibited.  
4.2. Guests must ensure that their use of the internet does not violate any applicable laws or regulations.

Environmental Policy
5.1. FINJJ Cottage is committed to sustainable practices and encourages Guests to minimize their environmental impact.
5.2. Guests are encouraged to conserve water and energy, recycle where possible, and dispose of waste responsibly.
5.3. Due to regional and location implications, there is at times severe water shortage. Additional water requirements that have to be fulfilled will be billed to the guest. 

Security
6.1. For the safety and security of all Guests, FINJJ Cottage has installed security cameras in common areas. These cameras are not installed in any private areas or interiors of the house. All cameras are externally on the property. 
6.2. Guests are responsible for securing their belongings and ensuring that all doors and windows are locked when leaving the property.

Maintenance and Repairs
7.1. FINJJ Cottage is responsible for ensuring that the property is in good condition and free from any maintenance issues.
7.2. Guests should report any maintenance issues or damages to FINJJ Cottage immediately. We will make every effort to resolve the issue promptly.

Emergencies
8.1. In case of an emergency, Guests should contact the appropriate emergency services immediately.
8.2. FINJJ Cottage may provide emergency contact information and instructions in the guest information booklet provided at the property.

Children and Additional Guests
9.1. Children are welcome at FINJJ Cottage. Parents or guardians are responsible for supervising their children at all times.
9.2. Additional guests not included in the original booking must be approved by FINJJ Cottage in advance. Additional charges may apply for extra guests.

Events and Gatherings
10.1. Guests must obtain prior approval from FINJJ Cottage for any events or gatherings at the property.
10.2. Unauthorized events or gatherings may result in the immediate cancellation of the booking without refund and additional charges for damages or excessive cleaning.

Code of Conduct
11.1. Guests must conduct themselves in a manner that respects the property, other guests, and neighbors.
11.2. Any form of harassment, discrimination, or abuse towards other guests, neighbors, or staff will not be tolerated and will result in immediate eviction and loss of booking without refund.

Property Rules
12.1. Guests must adhere to all property rules and guidelines provided by FINJJ Cottage.
12.2. Violation of property rules may result in additional charges, cancellation of the booking without refund, and potential legal action.

LEGAL COMPLIANCE

Applicable Law
1.1. These Terms and Conditions and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of the jurisdiction where FINJJ Cottage is located.
1.2. Guests agree to submit to the exclusive jurisdiction of the courts of that jurisdiction for the resolution of any disputes.

Severability
2.1. If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
2.2. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision that most closely matches the intent of the original provision.

Entire Agreement
3.1. These Terms and Conditions constitute the entire agreement between the Guest and FINJJ Cottage regarding the use of the website and the rental of the property.
3.2. Any prior agreements, representations, or understandings, whether oral or written, are hereby superseded.

Waiver
4.1. The failure of FINJJ Cottage to enforce any provision of these Terms and Conditions shall not be deemed a waiver of that provision or the right to enforce it.
4.2. Any waiver must be in writing and signed by an authorized representative of FINJJ Cottage.

Contact Information
5.1. Guests can contact FINJJ Cottage for any questions or concerns regarding these Terms and Conditions using the contact information provided on our website.

By confirming your booking, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.